Notice of Nondiscrimination
Discrimination Is Against the Law
Southeast Orthopedic Specialists (SOS) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin (including limited English proficiency and primary language), sex, age, or disability. SOS does not exclude people or treat them differently because of race, color, national origin (including limited English proficiency and primary language), sex, age, or disability.
- Auxiliary aids and services and reasonable modifications to people with disabilities to communicate effectively with us, such as qualified sign language interpreters and written information in other formats (large print, audio, accessible electronic formats, other formats) free of charge in a timely manner, when such, modifications, aids, and services are necessary to ensure accessibility and an equal opportunity to participate.
- Language assistance, including electronic and written translated documents and oral interpretation, are available services to people whose primary language is not English or who have limited English proficiency, free of charge and in a timely manner, such as qualified interpreters and information written in other languages, when such services are a reasonable step to provide meaningful access to an individual with limited English proficiency.
How to Obtain These Aids and Services
If you need these services, contact the Section 1557 Compliance Coordinator or ask any member of our staff.
How to File a Grievance
If you believe that SOS has failed to provide these services or discriminated in another way on the basis of race, color, national origin, sex, age, or disability, you can file a grievance with:
1557 Compliance Coordinator
18444 N. 25th Avenue, Suite 320, Phoenix, AZ 85023
Phone: 623-474-3708
Email: [email protected]
You can file a grievance in person or by mail or email. If you need help filing a grievance, the Section 1557 Compliance Coordinator is available to help you.
How to File a Complaint with the U.S. Department of Health and Human Services
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at U.S. Department of Health & Human Services – Office for Civil Rights, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue SW, Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Language Assistance Services
| Language | Notice |
|---|---|
| English | ATTENTION: If you speak English, free language assistance services are available to you. Appropriate auxiliary aids and services to provide information in accessible formats are also available free of charge Please speak to a member of our staff for assistance. |
| Spanish | ATENCIÓN: Si hablas español, hay servicios gratuitos de asistencia lingüística disponibles. También hay ayudas y servicios auxiliares apropiados para proporcionar información an formatos accesibles de forma gratuita. Por favor, habla con un miembro de nuestro personal para recibir ayuda. |
| French Creole (Haitian Creole) | ATANSYON: Si ou pale kreyol franse, sèvis asistans lang gratis disponib pou ou. Èd oksilyè apwopriye ak sèvis pou bay enfòmasyon nan fòma aksesib disponib tou gratis epi tanpri pale ak yon manm nan anplwaye nou yo pou asistans. |
| Vietnamese | LƯU Ý: Nếu bạn nói tiếng Việt, dịch vụ hỗ trợ ngôn ngữ miễn phí sẽ được cung cấp cho bạn. Các công cụ hỗ trợ và dịch vụ cung cấp thông tin ở định dạng dễ tiếp cận cũng được cung cấp miễn phí. Vui lòng liên hệ với một nhân viên của chúng tôi để được hỗ trợ. |
| Portuguese | ATENÇÃO: Se fala português, serviços gratuitos de assistência linguística estão disponíveis para si. Auxiliares e serviços apropriados para fornecer informações em formatos acessíveis também estão disponíveis gratuitamente. Por favor, fale com um membro da nossa equipa para obter assistência. |
| Chinese | 注意：如果您會說中文，我們可免費提供語言協助服務。也提供適當的輔助工具及以易懂格式提供資訊的服務，請與我們的工作人員聯繫以獲得協助。 |
| French | ATTENTION : Si vous parlez français, des services d’assistance linguistique gratuits sont disponibles pour vous. Des aides auxiliaires appropriées et des services pour fournir des informations dans des formats accessibles sont également disponibles gratuitement. Veuillez contacter un membre de notre équipe pour obtenir de l’aide. |
| Tagalog | PAUNAWA: Kung nagsasalita ka ng Tagalog, may mga serbisyo ng tulong sa wika na makukuha mo nang walang bayad. Mayroon ding naaangkop na mga pantulong na kagamitan at serbisyo upang maibigay ang impormasyon sa mga naa-access na format nang walang bayad. Mangyaring makipag-usap sa isang miyembro ng aming kawani para sa tulong. |
| Russian | ВНИМАНИЕ: Если вы говорите по-русски, вам доступны бесплатные услуги по языковой помощи. Также доступны соответствующие вспомогательные средства и услуги для предоставления информации в доступных форматах. Пожалуйста, обратитесь за помощью к одному из наших сотрудников. |
| Arabic | تنبيه: إذا كنت تتحدث العربية، تتوفر لك خدمات المساعدة اللغوية المجانية. تتوفر أيضا مساعدات وخدمات مساعدة مناسبة لتقديم المعلومات بصيغ سهلة الوصول، يرجى التحدث إلى أحد أعضاء فريقنا للحصول على المساعدة. |
| Italian | ATTENZIONE: Se parli italiano, sono disponibili gratuitamente servizi di assistenza linguistica. Sono disponibili anche ausili ausiliari e servizi appropriati per fornire informazioni in formati accessibili. Ti preghiamo di parlare con un membro del nostro staff per assistenza. |
| German | ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlose Sprachunterstützungsdienste zur Verfügung. Geeignete Hilfsmittel und Dienste zur Bereitstellung von Informationen in zugänglichen Formaten sind ebenfalls kostenlos verfügbar. Bitte sprechen Sie mit einem unserer Mitarbeiter zur Unterstützung. |
| Korean | 주의: 한국어를 구사하시는 분은 무료 언어 지원 서비스를 이용할 수 있습니다. 접근 가능한 형식으로 정보를 제공하는 적절한 보조 자료와 서비스도 무료로 제공됩니다. 도움이 필요하시면 저희 직원에게 문의해 주시기 바랍니다. |
| Polish | UWAGA: Jeśli mówisz po polsku, dostępne są bezpłatne usługi pomocy językowej. Odpowiednie pomocnicze pomocy i usługi do przekazywania informacji w przystępnych formatach są również dostępne bezpłatnie. Prosimy o kontakt z członkiem naszego zespołu w celu uzyskania pomocy. |
| Gujarati | ધ્યાન: જો તમે ગુજરાતી બોલો છો, તો મફત ભાષા સહાય સેવાઓ તમારા માટે ઉપલબ્ધ છે. સુલભ ફોર્મેટમાં માહિતી પ્રદાન કરવા માટે યોગ્ય સહાયક સહાય અને સેવાઓ પણ મફતમાં ઉપલબ્ધ છે કૃપા કરીને સહાય માટે અમારા સ્ટાફના સભ્ય સાથે વાત કરો. |
| Thai | โปรดทราบ: หากคุณพูดภาษาไทย มีบริการช่วยเหลือด้านภาษาให้แก่คุณโดยไม่เสียค่าใช้จ่าย นอกจากนี้ ยังมีเครื่องมือช่วยเหลือและบริการที่เหมาะสมเพื่อให้ข้อมูลในรูปแบบที่สามารถเข้าถึงได้ โดยไม่เสียค่าใช้จ่ายเช่นกัน กรุณาติดต่อเจ้าหน้าที่ของเราเพื่อขอรับความช่วยเหลือ |
